British Airways BA Flight reviews British Airways London Heathrow (LHR) - Manchester Manchester International (MAN)

 
Only eDreams' clients who have flown with British Airways from London Heathrow (LHR) to Manchester Manchester International (MAN) can publish comments and airline reviews here.

Compare British Airways with other airlines

British Midland Airways 9 reviews 3.7  
British Airways 8 reviews 3.4  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating: 
3.4 out of 5
3.4out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
Check in and boarding rating: 
3.9 out of 5
3.9out of5
Aircraft rating: 
3.5 out of 5
3.5out of5
Comfort/Space between seats: 
3.5 out of 5
3.5out of5
Air stewards service: 
3.9 out of 5
3.9out of5
In-flight entertainment (Music, newspapers, TV): 
2.9 out of 5
2.9out of5
Luggage handling rating: 
3.5 out of 5
3.5out of5
Incident handling rating: 
1 out of 5
1out of5
Customer reviews and ratingsReview This Product
Date:07 September 2011
gb99
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
"VERY BAD THERE WAS 1 HOUR DELAY AND THE LADY IN THE HELP DESK OF MANCHESTER THAT I ASKED HER A HELP TO LET ME KNOW WHY THERE WAS SUCH A DELAY WAS NOT POLITE AT ALL!"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
VIP lounge rating: 
1 out of 5
1out of5
"CheckIn: AT CHECK IN I WAS 30MIN DELAY AND IT WAS 1 HOUR!UNBELIEVABLE.I WILL NEVER CHOOSE THE BMI AIRLINES AGAIN,NEVER EVER!"
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
1 out of 5
1out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
"Aircraft: NOT CLEAN.DISCUSSTING."
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: MY LUGGAGE WAS COMPLETELY DESTROYED DURING THIS FLIGHT."
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Others
"Incidents: DELAY CREATED SUCH PROBLEM TO ME I REACHED MY HOUSE MIDNIGHT BECAUSE OF THIS DELAY OF BMI AIRLINES.I LOST MY BUS AND MY TRAIN.I PLANNED EVERYTHING TO BE SMOOTH BUT THAT FLIGHT WAS A NIGHTMARE.PUT ME IN MESS.NEXT DAY I WAS NOT ABLE TO WAKE UP AS I SUFFERED TO THAT FLIGHT.HORIBLE.THE WORST FLIGHT I HAVE EVER HAD IN MY LIFE.I TRAVEL A LOT.BMI IS THE WORST I HAVE EVER MET IN MY LIFE."
Date:04 July 2011
Jools1
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Good"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Date:06 June 2011
Annie Getcha
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"We had flown in from Chicago from Boston overnight and had received breakfast on the previous flight. Given that tis flight from Heathrow to Manchester was boarding at 12.40 we would have appreciated more than a packet of crisps and a soft drink."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
Stopovers
Stopovers: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Date:05 May 2011
IreneT
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
5 out of 5
5out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:24 February 2011
jfw169
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating: 
4 out of 5
4out of5
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:26 August 2010
laura86
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:26 August 2010
Vicky
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Good flight, was good to get a snack and drink even on only on a 35 min flight!"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Check in was good. The self check in was easy and quick"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
5 out of 5
5out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:08 July 2009
Chris
Overall rating
Overall Rating: 
3 out of 5
3out of5
"Just a basic quick flight from London to Mcr, had travelled long haul 2 prior flights from Australia, did not need breakfast roll etc would have been happy with glass of juice or water."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: I was checked in on line by my partner in UK while I in transit in KL No problerms picking up boardeing card and staff helful"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
3 out of 5
3out of5
 
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