Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with British Airways from Luxembourg Findel (LUX) to London Gatwick (LGW) can publish comments and airline reviews here.
Compare British Airways with other airlines
British Airways
6 reviews
4.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Luxembourg - London
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
4.5out of5
Check in and boarding rating:
4.7out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.8out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.2out of5
Luggage handling rating:
4out of5
6
6
Customer reviews and ratings
Date:23 February 2011
anthai
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:01 February 2011
mseliz
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: We were waiting at the gate for quite a long time and took off late, though I don't know if this was the aiport's fault or BAs."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Date:21 August 2010
Moicmo
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:21 June 2010
Chertseytraveller
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
"Flight staff were extremely courteous and helpful. Good food selection, flight right on time."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:27 May 2010
gianluca
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Date:07 December 2009
Beryl
-
Gender: Female
-
What age are you? over 70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes