Flight reviews British Airways Naples Capodichino (NAP) - London Gatwick (LGW)
Only eDreams' clients who have flown with British Airways from Naples Capodichino (NAP) to London Gatwick (LGW) can publish comments and airline reviews here.
Compare British Airways with other airlines
| Easyjet | 1 reviews | 5.0 | |
| British Airways | 5 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Naples - London 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.2out of5
Aircraft rating:
3.6out of5
Comfort/Space between seats:
3.4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4.5out of5
5
5Customer reviews and ratings
Date:08 October 2011
hanna576575
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
1out of5
Date:27 August 2010
Olgastep
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
2out of5
Quantity of food:
4out of5
Date:29 June 2010
LizaBet
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
Waiting time at check-in: between 50 and 60
Access to the aircraft: Bus
"CheckIn: The flight did not register on the board. It took a while to checkin"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:29 April 2010
GMarsh
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"Very enjoyable flight"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: All in order and very rapid service throughout"
Incidents
Other incidents: Others
"Incidents: The flight was brought forward by over an hour. I did not receive the email about the change as I had no access to internet during my stay in the UK. Luckily I arrived in plenty of time so was not affected, though very confused about the different flight time!!"
Date:09 March 2010
kicca
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
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