Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with British Airways from Berlin Tegel (TXL) to Edinburgh Turnhouse (EDI) can publish comments and airline reviews here.
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British Airways
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Berlin - Edinburgh
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:30 May 2010
Brain
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"Berlin - London sector was cancelled by BA but flew London to Edinburgh sector which was fine."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Bag drop off was fast and efficient and usefully able to be used many hours before the departure of the flight. (London - Edinburgh)"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: Aircraft was a Airbus 319 was generally fine but did make a number of slightly disconcerting noises."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Process was fast and effective."