Flight reviews British Midland Airways London Heathrow (LHR) - Brussels Brussels National (BRU)
Only eDreams' clients who have flown with British Midland Airways from London Heathrow (LHR) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
Compare British Midland Airways with other airlines
| Brussels Airlines | 3 reviews | 4.7 | |
| British Airways | 8 reviews | 4.1 | |
| British Midland Airways | 4 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Brussels 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
3.3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.8out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
4
4Customer reviews and ratings
Date:13 July 2011
Bowchabroad
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Online check in not available which would make it easier"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Date:04 May 2011
harish
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Not even drinking water is free. Poor baggage space"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
VIP lounge rating:
2out of5
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:04 January 2011
IBI_CAT
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Not Applicable"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: N/A"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
"Aircraft: Not Applicable"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: When arrival I had to wait for my bag for over an hour and I was frustrated, There was no one to ask !
Eventually I found my bag somewhere so far away on a different belt , it was left unattended. SO BAD!!!!"
Eventually I found my bag somewhere so far away on a different belt , it was left unattended. SO BAD!!!!"
Date:04 October 2009
bmiuser
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
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