Flight reviews British Midland Airways London Heathrow (LHR) - Manchester Manchester International (MAN)
Only eDreams' clients who have flown with British Midland Airways from London Heathrow (LHR) to Manchester Manchester International (MAN) can publish comments and airline reviews here.
Compare British Midland Airways with other airlines
| British Midland Airways | 9 reviews | 3.7 | |
| British Airways | 8 reviews | 3.4 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Manchester 
Customer reviews and ratings
Average ratings (9 customers)
Overall Rating:
Value for money rating (experience/price):
2.3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3.8out of5
Incident handling rating:
1out of5
9
9Customer reviews and ratings
Date:20 April 2012
Avonturier
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Surcharges
Drink (?): 0-2
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Date:14 November 2011
Brave Dave
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
1out of5
"Flight missed due to 2 staff in immigration for 4 airplanesfrom the flight into Heathrow, staff at British Midland desk most unhelpful and rude, then charged a further £200 for another flight after already paying £63, there is a big difference in prices, I will not be booking with British Midland again if this is how they treat their customers, some training on "how to hepl the customer and politeness would be a good start""
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
VIP lounge rating:
3out of5
"CheckIn: Staff rude and very unhelpful"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Date:08 September 2011
the general 1
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
"the staff inc the pilot were good, freindly but the speakers on the plane kept cutting out which made the pilots comments seem cheap"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
"CheckIn: although thorough in security the staff were pleasant"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:04 November 2010
ATR1
Overall rating
Overall Rating:
"I booked myself onto the 17.10 from Manchester to LHR. You advised a change to 16.50. When I arrived at manchester I was advised the plan was delayed to 17.10 and then left at 17.30 with only 20 people on board Very frustrating"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:27 September 2010
BHATTI
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"That was my first flight . I realy enjoyed. Flight was excellent and on time. Seats were very comfortable."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:28 August 2010
momac
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:17 March 2010
grandad
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:12 March 2010
beakie
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:31 December 2009
LouiseK
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Waiting in the aircraft
"Incidents: We waited for over two hours on the aircraft as there was an extra piece of luggage placed on the plane by mistake. It took them over two hours to sort the matter out. It could of been taken off and sorted out whilst we were flying to Manchester. Our friend waited for over 2 hours to pick us up, and then we had over an hours drive to our destination."
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