Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Flybe from Paris Charles De Gaulle (CDG) to Birmingham Birmingham Intl (BHX) can publish comments and airline reviews here.
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: My earlier flight was canceled and I was transferred to a later flight - but the guy at the check-in desk appeared to have no record of this. However he was very helpful so no problems."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Incidents
Incident handling rating:
3out of5
Other incidents: Cancellation
"Incidents: Flight from Paris to B'ham canceled but no further information provided. Had to make a very long (waiting in a queue) and expensive mobile call to the FlyBe customer center to learn I had been transferred to a later flight. An email/text/call to tell me this would have made all the difference."
Date:09 June 2010
scott123
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:31 May 2010
Takio
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Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:28 January 2010
jjygjg
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Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"seat allocations could be better done. some doubles empty but flight crew wouldnt let passengers redistribute themselves."
Surcharges
Payment by credit card (?): 2-4
"Surcharges comments: this is offensive."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Paris CDG 1? I've seen better zoos. No loos after security. long q for search. Unacceptable, next time I take the train."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: