Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Baltic Corp from Paris Charles De Gaulle (CDG) to Tallinn Ulemiste (TLL) can publish comments and airline reviews here.
"Everything smooth! We were late for the departure from Paris, but Aeroport de Paris was apparently responsible, and not Air Baltic! What may have been too long is the connection in Riga, while coming back from Tallin to Paris."
Surcharges
Payment by credit card (?): More than 26
Luggage check in (?): More than 26
No of bags: 2
Drink (?): 2-4
"Surcharges comments: What could be improved is to propose the luggage fee when we order through internet. It would help having an exact idea of what has to be paid for the whole travel."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: Very smooth. Again, late departure; but Aeroport de Paris was apparently responsible, and not Air Baltic!"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
"Aircraft: Less place between the seats would not be enough. Good as it is now."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Again, what could be improved is to propose the luggage fee when we order through internet. It would help having an exact idea of what has to be paid for the whole travel."
Date:25 March 2011
sheppee
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Clearer instructions of baggage allowances upon ticket purchase for Edreams specifically. I don't mind putting on a couple of extra t-shirts from my luggage at checkin - but it must make airBaltic's service look cheap having them scramble around in their suitcases at checkin to remove 1KG !!! from their luggage... Only had this problem at Tallinn - where the security were also pretty rude."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Stopovers
Stopovers:
4out of5
"Stopovers: decent airport Riga - free wifi upon purchase of a coffee - perfect for the business trip"
Date:25 May 2010
JAM53
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 May 2010
Hilly
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Surcharges
Payment by credit card (?): More than 26
Luggage check in (?): More than 26
No of bags: 2
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes