Flight reviews Air Baltic Corp Istanbul Ataturk (IST) - Helsinki Helsinki Vantaa (HEL)
Only eDreams' clients who have flown with Air Baltic Corp from Istanbul Ataturk (IST) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
Compare Air Baltic Corp with other airlines
| Finnair | 1 reviews | 4.0 | |
| Air Baltic Corp | 2 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Istanbul - Helsinki 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
2.5out of5
Aircraft rating:
1.5out of5
Comfort/Space between seats:
1.5out of5
Air stewards service:
2.5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1.5out of5
Incident handling rating:
1out of5
2
2Customer reviews and ratings
Date:19 June 2011
Papatya
-Gender: Female
Overall rating
Overall Rating:
"NEVER GO WITH AIR BALTIC"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Nobody at the airport was very helpful. The air baltic women were so rude."
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
1out of5
"Aircraft: Everything about air baltic made my experience awful!"
Stopovers
Stopovers:
2out of5
"Stopovers: The stop over in Riga only gave 35 minutes."
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: Yes
Damaged luggage: Yes
Incidents
Incident handling rating:
1out of5
Other incidents: Refused boarding
"Incidents: Air Baltic is undisputedly the worst air line I have ever had the misfortune to book with. I travel on average 1-2 a month and I will NEVER make the mistake of flying with them again."
Date:29 September 2010
Kristaaa
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"Too short time to change flight in Riga. 40min and the flight from Istanbul was late 20min."
Surcharges
Luggage check in (?): 0-2
No of bags: 1
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: The aircraft between Istanbul and Riga was fine, the other one from Riga to Helsinki was old."
Stopovers
Stopovers:
1out of5
"Stopovers: The stopover in Riga was not enough (only 15min) and we also had to go through passcontroll and security."
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: My luggage ended up staying in Riga during the stopover. Got my luggage 24h later."
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