Flight reviews Air Baltic Corp Riga
(RIX) - Helsinki Helsinki Vantaa (HEL)
Only eDreams' clients who have flown with Air Baltic Corp from Riga
(RIX) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
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| Air Baltic Corp | 2 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Riga - Helsinki 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2out of5
2
2Customer reviews and ratings
Date:06 November 2011
asko
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
"No problem with flight. Cabin personal was very friendly and service worked.
Only thing I reacted was request to pay extra for luggage on check-in.
I definitely do not have anything against to pay extra charge 21 for luggage.
Would be better to default one luggage into booking routines for Air Baltic and offer very clearly opt out for those people who only have hand luggage. Alternative propose question of luggage as own menu very clearly so no misunderstandings appear.
It is just time taking and confusing to pay for luggage on check in."
Only thing I reacted was request to pay extra for luggage on check-in.
I definitely do not have anything against to pay extra charge 21 for luggage.
Would be better to default one luggage into booking routines for Air Baltic and offer very clearly opt out for those people who only have hand luggage. Alternative propose question of luggage as own menu very clearly so no misunderstandings appear.
It is just time taking and confusing to pay for luggage on check in."
Surcharges
Payment by credit card (?): 0-2
Luggage check in (?): 18-22
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
3out of5
"CheckIn: You could inform Riga Airport that there should be at least one word English on the receipt ?North Hub Services? give when pay luggage on check-in word ?Luggage? is quite enough."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: You could inform Riga Airport that there should be at least one word English on the receipt ?North Hub Services? give when pay luggage on check-in word ?Luggage? is quite enough."
Date:20 July 2009
sarakhodair
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
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