Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Baltic Corp from Vilnius Vilnius Airport (VNO) to London Gatwick (LGW) can publish comments and airline reviews here.
Compare Air Baltic Corp with other airlines
Air Baltic Corp
2 reviews
2.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Vilnius - London
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
2.5out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Incident handling rating:
1out of5
2
2
Customer reviews and ratings
Date:28 June 2010
Croak
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Stopovers
Stopovers:
1out of5
"Stopovers: The flight from Vilnius to Riga was 10 mins late taking off and then waited on the ground for another 15/20 mins for a bus to come to pick us up, this meant that I and several other missed our conecting flight to Londo, and then had to fly to Oslo to get a flight to London !!!! Overall we were 5 hours late getting back to London !"
Incidents
Incident handling rating:
1out of5
Other incidents: Missed a connecting flight
"Incidents: As above"
Date:14 May 2010
villyx
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"Air Baltic were courtious and efficient."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: