Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air China International from Guangzhou Baiyun (CAN) to Paris Charles De Gaulle (CDG) can publish comments and airline reviews here.
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Air China International
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Guangzhou - Paris
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
2out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
1out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
1
1
Customer reviews and ratings
Date:11 November 2009
Stig
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Surcharges
Luggage check in (?): More than 26
No of bags: 1
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
"CheckIn: The security area is chaotic. There are not enough signs in foreign languages telling people where to go or what to do."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: The toilets were filthy. The seats were uncomfortable. There was no legroom. There were no personal televisions."
Stopovers
Stopovers:
1out of5
"Stopovers: The stopover in Beijing was very poor. The lounge was overcrowded. The staff had no information for us. There was nothing to do. There were few powerplugs for computers. The wifi was not accessible unless one already had an account. We were told to wait and not leave the lounge. We ended up there for four hours more than was scheduled."