Flight reviews Air China International Frankfurt Frankfurt International (FRA) - Melbourne Tullamarine (MEL)
Only eDreams' clients who have flown with Air China International from Frankfurt Frankfurt International (FRA) to Melbourne Tullamarine (MEL) can publish comments and airline reviews here.
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| Air China International | 1 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Frankfurt - Melbourne 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
5out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
1
1Customer reviews and ratings
Date:08 January 2010
siobhan
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I did not like the food at all and I was very disappointed that we didn't have movies-on-demand. It is a very long flight to only be shown 1 movie throughout (and it was a bad movie at that)."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: inidividual tv screens would be great."
Stopovers
Stopovers:
1out of5
"Stopovers: The stopover in Shanghai Pudong was very long and boring. I tried to use internet but the lady at the business centre didn't speak English. Then, after reviewing the English list of services, she said that she didn't accept credit cards. Secondly, when I went to eat at Burger King, they didn't accept credit cards either. Also, my bag was not checked through to Melbourne so I had to collect my bags and carry them around for 2 hours until the check-in desk opened and then I had to queue for another hour to check in my bag that should have been checked straight to my final destinaton. I would not like to visit Shanghai Pudong again."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
"Luggage handling: Check-in in Frankfurt was simple, but, as I said in question 6, the baggage situation in Shanghai was terrible."
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