Flight reviews Air China International Helsinki Helsinki Vantaa (HEL) - Shangai Pu Dong (PVG)
Only eDreams' clients who have flown with Air China International from Helsinki Helsinki Vantaa (HEL) to Shangai Pu Dong (PVG) can publish comments and airline reviews here.
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| Air China International | 4 reviews | 3.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
3.8out of5
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
3.8out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.8out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
3.5out of5
Date:06 September 2011
Japi_fin
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:09 August 2010
KAPI
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"The flight was delayed over 1 hour"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:25 November 2009
Tenkanen
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"The plane (Shanghai-Frankfurt) was late abt 1.5 hrs and I missed my continuing Finnair-flight to Helsinki. However, Air China arranged me a new flight operated by Lufthansa, so at the end, I was only 3 hrs late. Another problem perhaps was that I had to check-in anew in Frankfurt."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: An oppportunity to watch movies and listen music would be good during a long flight (mine was 13 hrs)"
Stopovers
Stopovers:
3out of5
"Stopovers: I had to check-in anew, and for that change terminal. I lost my continuing flight. On the other hand, I got a new flight quite quickly, so the final result was ok."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:09 September 2009
Teija
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: The baggage dropp was crowded with people who were trying to check in."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: The baggage dropp in helsinki just didn`t work! People who had done check-in in advance were not able to leave their luggage in baggage dropp because people were doing their check-in on that counter."
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