Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air China International from London Heathrow (LHR) to Hong Kong
(HKG) can publish comments and airline reviews here.
Compare Air China International with other airlines
Air China International
1 reviews
5.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Hong Kong
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
5out of5
Check in and boarding rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:04 September 2009
PamelaGilverson
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: It would be good if you sent info in the email that it is not possible to online check in and ticket counter check in will be fine. I had my original credit card stolen the day before the flight so was worried I would have problem with check in but did not."
The Aircraft
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: The seats seemed quite worn and had lost some of the cush out of the cushions so were a bit uncomfortable for the 10 hour flight."
Stopovers
Stopovers:
4out of5
"Stopovers: Beijing (stopover) has a beautiful airport to see. It is very expensive to buy anything there. Also drinking water can cost $4 US per bottle or if you know to use a drinking water (filtration) station it is free."