Air China International CA Flight reviews Air China International London Heathrow (LHR) - Hong Kong (HKG)

 
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Air China International 1 reviews 5.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
London - Hong Kong
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling rating: 
5 out of 5
5out of5
1
1
Customer reviews and ratings
Date:04 September 2009
PamelaGilverson
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Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: It would be good if you sent info in the email that it is not possible to online check in and ticket counter check in will be fine. I had my original credit card stolen the day before the flight so was worried I would have problem with check in but did not."
The Aircraft
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: The seats seemed quite worn and had lost some of the cush out of the cushions so were a bit uncomfortable for the 10 hour flight."
Stopovers
Stopovers: 
4 out of 5
4out of5
"Stopovers: Beijing (stopover) has a beautiful airport to see. It is very expensive to buy anything there. Also drinking water can cost $4 US per bottle or if you know to use a drinking water (filtration) station it is free."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Lost Luggage: No
Damaged luggage: No
 
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