Flight reviews Continental Airlines Dublin
(DUB) - Boston Logan International Airport (BOS)
Only eDreams' clients who have flown with Continental Airlines from Dublin
(DUB) to Boston Logan International Airport (BOS) can publish comments and airline reviews here.
Compare Continental Airlines with other airlines
| AER Lingus Limited | 3 reviews | 4.3 | |
| Continental Airlines | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dublin - Boston 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
2out of5
2
2Customer reviews and ratings
Date:08 September 2010
beanie1
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
"Aircraft: the tv was not working all the time and the pilot had to restart the system several times"
Stopovers
Stopovers:
4out of5
"Stopovers: stopover in nyc was fine, perfect waiting time and easy to change planes in same terminal"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:21 August 2009
Stacey
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The worst flight Ive been on in years! We were loaded on the plane and getting ready to taxi when pilot stated that the fuel injector was having issues- this was after already being BEHIND on pulling away from the gate. We were made to stay on the plane for 1.5 hours. Then bussed off the plane back to the terminal where we were not allowed to collect our bag or leave the departures area due to "immigration reasons". When I objected and said I would gladly go back out through customs and book myself another flight and them come back through- I was told I could not- although I know 2 passengers in business class were allowed to do so. We were not put on any other flights- not even to connect through London first, and we were given 1 phone card and one MEASELY 7 euro voucher for a 6 hour wait in Dublin! I could have gone home, re-booked my flight or taken another airline. I attempted to call customer serivice as well but they stated they could not help. When I asked what continental meant to do to compensate travelers- they essentially told me- nothing. When we finally got to Boston- there was no gate availabel and we waited AGAIN for 20 minutes in the plane-then again at baggage claim for 20 minutes- all this when some of us- including passengers with small children were desperately trying to make our connections."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: This is not where the problems started- Gate crew, on board crew and phone crew for Continental was the worst I had seen."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: waited waited waited- and wasn't allowed to get my one peice of luggage when I was delayed 6 hours so that I could find another flight."
Incidents
Incident handling rating:
2out of5
Other incidents: Missed a connecting flight
"Incidents: See above fiasco. Im also writing Continental."
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