Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Continental Airlines from Dublin
(DUB) to Ottawa Ottawa International (YOW) can publish comments and airline reviews here.
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Continental Airlines
1 reviews
5.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dublin - Ottawa
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
5out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling rating:
5out of5
Incident handling rating:
3out of5
1
1
Customer reviews and ratings
Date:01 September 2010
MrStephen
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
"The Flight Staff where very accomodating and drinks arrived frequently and with a smile on the Dublin/Newark section of the flight, and the Newark to ottawa flight was a very relaxed affair although I did struggle to understand the foreign staff during the safety procedure. I always take note to read the card in the seat in front of me but I know a number of people dont and this may have meant they would not have known what to do in an emergancy."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
3out of5
Quantity of food:
5out of5
"Aircraft: A minor point but an expensive one on this journey! - The headphone ports on this aircraft where single jack instead of the usual double jack you find on airlines. At first I thought this would save me time and effort and was impressed, Untill The gentleman beside me needed to get out. I forgot to unplug them and subsequently my headphone jack was ripped out causing me to now have a broken pair of £80 headphones!"
Stopovers
Stopovers:
4out of5
"Stopovers: The stopover in Newark was exactly as I expected. In fact, I was impressed with how easy it was considering I had to pick up my own baggage. I could have caught a connecting flight in under an hour for sure. I allowed 4 hours this time, but in future I would be comfortable allowing 2."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
3out of5
Other incidents: Others
"Incidents: As stated above. Due to the way the headphones are positioned on the aircraft and the lack of the dual jack adapter (upgrade?) It meant that when someone slid past to get into their seat they ripped the jack from the socket and broke my headphones, which unfortunately where my own and rather expensive! I appreciate that you offer your own headphones that would have been less of a loss but they are quite painful for me to have in my ears. I didnt report this incident as I realise it was probably my fault for forgetting to unplug them!"