Continental Airlines CO Flight reviews Continental Airlines London Heathrow (LHR) - Houston G.Bush Intercontinental (IAH)

 
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Continental Airlines 2 reviews 4.0  
British Airways 1 reviews 3.0  
Overall average rating 3.8

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London - Houston
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
4 out of 5
4out of5
Check in and boarding rating: 
3.5 out of 5
3.5out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3.5 out of 5
3.5out of5
Air stewards service: 
4.5 out of 5
4.5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling rating: 
3 out of 5
3out of5
2
2
Customer reviews and ratings
Date:21 May 2011
Pete56
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"The flight was good, but the landing was the worst I have experienced for many years, but that was weather not Continental"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I was unable to print my boarding card from online check in"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:08 December 2009
cath
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: delay in check in due to convere belt down, which is one of those things."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
 
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