Delta Air Lines DL Flight reviews Delta Air Lines Barcelona El Prat (BCN) - New York John F Kennedy Intl Airport (JFK)

 
Only eDreams' clients who have flown with Delta Air Lines from Barcelona El Prat (BCN) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.

Compare Delta Air Lines with other airlines

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Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Barcelona - New York
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating: 
3.5 out of 5
3.5out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
3.5 out of 5
3.5out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2.5 out of 5
2.5out of5
Luggage handling rating: 
3.5 out of 5
3.5out of5
4
4
Customer reviews and ratings
Date:17 October 2011
Pilar1967
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
2 out of 5
2out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: I donīt know the waiting luggage because we expend a lot of time in Inmigration office"
Date:28 July 2011
ChampionThibaut
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
2 out of 5
2out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Date:31 March 2011
Andreu
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Everything was fine except for the fact that the entertainment system was stopped in our section and they needed 3 hours to fix it by rebooting the system."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Very fast this time. The only thing is that we had Delta tickets and we were flying with KLM. Guys at the checkin area were confused."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: OK"
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:27 September 2009
steffie
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"staff was GREAT on this flight. Created a very comfortable and happy environment."
Surcharges
Luggage check in (?): More than 26
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: strange that i was able to bring 2 bags for free arriving to nyc, but had to pay for extra bag on way back."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: it was freezing! also the movies did not work!"
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
 
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Children (2-11 years)
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Arrival date
 
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