Flight reviews Delta Air Lines Brussels Brussels National (BRU) - New York John F Kennedy Intl Airport (JFK)
Only eDreams' clients who have flown with Delta Air Lines from Brussels Brussels National (BRU) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.
Compare Delta Air Lines with other airlines
| Jet Airways Ltd | 1 reviews | 5.0 | |
| AER Lingus Limited | 1 reviews | 5.0 | |
| Delta Air Lines | 3 reviews | 4.0 | |
| British Airways | 2 reviews | 3.5 | |
| KLM | 3 reviews | 2.7 | |
| IBERIA | 1 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brussels - New York 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.3out of5
Luggage handling rating:
4.3out of5
3
3Customer reviews and ratings
Date:28 February 2011
ELSY DOLLY
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:13 December 2010
Tania79
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I miss the extra's you used to get. Like the little bag with earplugs, toothbrush, and the eyes cover.
Or lotion in the toilets.
And maybe i'm spoiled other airlines but I love inflight entertainment. I missed having my own screen.
The movie that were shown weren't the ones I expected. I couldn't really see it very well either.
The service on the plane was good, the staff is very friendly and correct."
Or lotion in the toilets.
And maybe i'm spoiled other airlines but I love inflight entertainment. I missed having my own screen.
The movie that were shown weren't the ones I expected. I couldn't really see it very well either.
The service on the plane was good, the staff is very friendly and correct."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: I like the online check in. It's easy. I can go straight to baggage drop."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: It looks a little old. The seats have no headpart to move and rest your head against.
There is no own screen, no lotion in the bathrooms."
There is no own screen, no lotion in the bathrooms."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I miss the fact that i could only travel with one checked bag for free.
As i'm a european flying to america, i do some shopping but I don't want to spend another 55$ on the check in for a second bag..."
As i'm a european flying to america, i do some shopping but I don't want to spend another 55$ on the check in for a second bag..."
Date:15 September 2010
MichaelD
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"I wish each seat had its own video screen. It was not asy to follow the big one in the center of the plane."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: It went very smmothly."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: It would be great to have individual video screens for each seat."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Damaged luggage: No
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