Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Delta Air Lines from Dusseldorf Dusseldorf All Airports (DUS) to Las Vegas Mccarran International Airport (LAS) can publish comments and airline reviews here.
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Delta Air Lines
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dusseldorf - Las Vegas
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
1out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:19 May 2010
nmishev
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
1out of5
"Atlanta-Las vegas was next to the toilets and it smelled terrible. Atlanta-DUS flight was overbooked was not place for me.Thanks to a volunteer I was able to get in at his place but my luggage didn't arrive. Still waiting for it"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: Atlanta-DUS flight was overbooked was not place for me.Thanks to a volunteer I was able to get in at his place but my luggage didn't arrive. Still waiting for it"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Atlanta-Las vegas was next to the toilets and it smelled terrible. It was very cold. The window was frozen on the internal side which also doesn't show very good isolation condition"
Stopovers
Stopovers:
2out of5
"Stopovers: Atlanta-Las vegas was next to the toilets and it smelled terrible. It was very cold. The window was frozen on the internal side which also doesn't show very good isolation condition"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: Still waiting for my luggage which for some reason didn't arrive with the same flight I flew"
Incidents
Incident handling rating:
1out of5
Other incidents: Overbooking
"Incidents: Flight was overbooked. Thanks to a volunteer I was able to get into the plain 5 min before departure. I didn't receive any info from the operator, just asked to sit and wait."