Flights » Airline Reviews » Delta Air Lines DL » Flight reviews London Heathrow (LHR) - New York John F Kennedy Intl Airport (JFK)

Delta Air Lines DL Flight reviews Delta Air Lines London Heathrow (LHR) - New York John F Kennedy Intl Airport (JFK)

 
Only eDreams' clients who have flown with Delta Air Lines from London Heathrow (LHR) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.

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Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating: 
4.5 out of 5
4.5out of5
Value for money rating (experience/price): 
4.5 out of 5
4.5out of5
Check in and boarding rating: 
4.5 out of 5
4.5out of5
Aircraft rating: 
4.3 out of 5
4.3out of5
Comfort/Space between seats: 
3.8 out of 5
3.8out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4.3 out of 5
4.3out of5
Luggage handling rating: 
4.3 out of 5
4.3out of5
Customer reviews and ratingsReview This Product
Date:28 November 2012
Dougie
-
Gender: Male
-
What age are you? over 70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
"Really good service from start to finish"
Surcharges
Payment by credit card (?): More than 26
Choice of seat (?): More than 26
Seat reason: Other
Check in reason: Check-in online
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: No improvement necessary"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
"Aircraft: The ones we travelled on were almost new and hence well equiped and in good condition."
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:18 October 2011
vjvallo
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
VIP lounge rating: 
1 out of 5
1out of5
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
Date:01 May 2011
Todor Stoev
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:19 August 2009
JamesCardigan
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"All in all a very comfortable budget flight.
As always, the food leaves a lot to be desired."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
4 out of 5
4out of5
"Aircraft: The aircraft was fine, would like more space though but it is normal for budget travel."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: My luggage was waiting for me, what more can I say."
 
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