Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Delta Air Lines from Mexico City Juarez Intl Airport (MEX) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.
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Delta Air Lines
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Mexico City - New York
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:16 December 2009
maxortiz
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
"Someone took my baggage and the airline did nothing to recover it"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: Yes
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Overcharged for luggage or hand luggage
"Incidents: Someone took my baggage and the airline did nothing to recover it"