Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Delta Air Lines from Berlin Tegel (TXL) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.
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Delta Air Lines
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Berlin - New York
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
3out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:16 February 2010
Mette9
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: I had to swap seat with a family wife. I wouldnt recommend Delta giving a tree person family two seats in the middle by the aile and one seat by the window, and myself one seat in the middle by the aile between them - I had to switch seat with the window seated which wasnt my wish at that time and it increased nausea to consider extra issues while being in air."