AER Lingus Limited EI Flight reviews AER Lingus Limited Lanzarote (ACE) - Dublin (DUB)

 
Only eDreams' clients who have flown with AER Lingus Limited from Lanzarote (ACE) to Dublin (DUB) can publish comments and airline reviews here.

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AER Lingus Limited 1 reviews 4.0  
Overall average rating 3.8

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Lanzarote - Dublin
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
4 out of 5
4out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4 out of 5
4out of5
Incident handling rating: 
1 out of 5
1out of5
1
1
Customer reviews and ratings
Date:12 January 2010
Honey1
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Gender: Male
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What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"My flight was cancelled due to closure of dublin airport.(weather conditions, frost and snow closed the airport).Didnt get any help from the staff at the check out in Lanzarote, was just told the flight was cancelled, take your checked in luggage back and were given 2 numbers to call and that was it, in other words collect your luggage and paddle your own boat!!!!"
Check in and boarding
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 40 and 50
Access to the aircraft: Finger
"CheckIn: We were finally given options from Aer Lingus the following day, they offered to fly us to Belfast 2 days after our booked flight was cancelled, fly us to Cork 3 days later or fly us to Dublin our original destination 7 days later."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Cancellation
"Incidents: Flight was cancelled."
 
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