AER Lingus Limited EI Flight reviews AER Lingus Limited Dublin (DUB) - Madrid Barajas (MAD)

 
Only eDreams' clients who have flown with AER Lingus Limited from Dublin (DUB) to Madrid Barajas (MAD) can publish comments and airline reviews here.

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Overall average rating 3.8

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Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
4.5 out of 5
4.5out of5
Aircraft rating: 
4.5 out of 5
4.5out of5
Comfort/Space between seats: 
3.5 out of 5
3.5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4 out of 5
4out of5
Incident handling rating: 
5 out of 5
5out of5
Customer reviews and ratingsReview This Product
Date:16 November 2010
Gaviota
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Incidents
Incident handling rating: 
5 out of 5
5out of5
Other incidents: Others
"Incidents: Drunk passenger had to be asked to leave aircraft."
Date:02 January 2010
mariamilagros
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Despite the check in online saved quite a lot of time in Dublin, he way back from Madrid was a complete different story. Despite I arrived 2,5 hours in advance, the traditional waiting method to check in at the desk at Barajas was desperate. The staff were really nice. The last developments at this airport to save time to passengers are absent."
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
 
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