Only eDreams' clients who have flown with AER Lingus Limited from New York John F Kennedy Intl Airport (JFK) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
"I was unfamiliar with edreams so I was a bit nervous to book through them. However, the flights were good and everything worked out very well."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Did not know I had to check in at the airport and could not check in before such as online check in. It would be good if you told people baggage requirements when they book the flight as logistics are difficult when you don't know."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: I was impressed with Aer Lingus as an airlines as I fly all over the world and very often and it was my first experience with them. As good or better than any others I've travelled with."
Stopovers
Stopovers:
4out of5
"Stopovers: Kind of fun to check out airport in Dublin. Only problem it was 4 in the a.m. for me so was very tired."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Seems for people travelling like myself there could be more flexibility with luggage. For example, between flights I had to re-arrange my luggage between carry on and checked baggage because each airline has different requirements. Also I could not bring my paddles because of the way too high charge levied on extra (sport) baggage. I am travelling to 3 different World Championships so this was a big issue for me! Other teammates who were travelling directly on other airlines brought them for me but this was a great inconvenience to all! It would be good if there was a way to get a standard luggage or continued luggage allowance if travelling over a certain distance/time from point of origin (beginning to end)."