Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Emirates from Birmingham Birmingham Intl (BHX) to Dhaka Zia International Airport (DAC) can publish comments and airline reviews here.
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Emirates
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Birmingham - Dhaka
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
3out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
2out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:06 March 2010
Hamish75
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
2out of5
"Emrites need to take care of customer service. Delays cost me a connection and even althoug the plane i was connecting to was still not boarded for over an hour after i landed they didnt let me connect. Lost business and having to travel again."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 50 and 60
Access to the aircraft: Finger
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
2out of5
"Stopovers: Had to argue with customer service hence the stop over. Hotel was ok but did not have evening food or breakfast as was promised"
Luggage handling
Luggage handling rating:
2out of5
"Luggage handling: Needs to speed up"
Incidents
Incident handling rating:
1out of5
Other incidents: Missed a connecting flight
"Incidents: No body cared worst experience I have ever had with 25 years flying airline does not deserve reputation. " weeks later still waiting on them contacting me despite leaving complaint at lounge and emailing complaint 3 times."