Flight reviews Emirates London Heathrow (LHR) - Jakarta Soekarno Hatta International (CGK)

Only eDreams' clients who have flown with Emirates from London Heathrow (LHR) to Jakarta Soekarno Hatta International (CGK) can publish comments and airline reviews here.

Compare Emirates with other airlines

Emirates

1 reviews

1.0

Overall average rating 3.8

airline above the average + 20% above the average and 5 or more comments

airline below the average - 20% below the average and 5 or more comments

London - Jakarta

Customer reviews and ratings

Average ratings (1 customers)

Overall Rating:

1out of5

Check in and boarding rating:

2out of5

Aircraft rating:

1out of5

Comfort/Space between seats:

4out of5

Air stewards service:

4out of5

In-flight entertainment (Music, newspapers, TV):

3out of5

Luggage handling rating:

2out of5

Incident handling rating:

1out of5

Customer reviews and ratings

Date:01 August 2010

kyrio5a

Gender: Male

What age are you? under 30

Overall rating

Overall Rating:

1out of5

"It was the worse experience of flying EVER!!!! The flight was delayed for more than 7 hours. There was ridiculously poor information given by Emirates to the passengers. I worried sick because I couldn't even manage to contact my family who was waiting hopelessly in Jakarta. There was NOTHING that Emirates do to at least give some comforting remarks. Instead, we were deemed to wait only to find out that we had to miss another flight and use the same flight that had problem. I did not feel at ease AT ALL for the whole journey, knowing that it was the same aircraft that was brought back to Dubai when the problem was identified. I certainly WAS DISAPPOINTED!!!!!"

Check in and boarding

Check in and boarding rating:

2out of5

There are self check-in machines in the terminal: I do not know

Online/Telephone Check in available: Yes

Waiting time at check-in: between 30 and 40

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

1out of5

Cleanliness and condition/modernity of the aircraft:

4out of5

Air stewards service:

4out of5

In-flight entertainment (Music, newspapers, TV):

3out of5

Quality of food:

4out of5

Quantity of food:

3out of5

"Aircraft: Clearly said!"

Stopovers

Stopovers:

1out of5

"Stopovers: Worst experience of stopping over ever. I can hardly describe it in any more appropriate words. Totally sucked!"

Luggage handling

Luggage handling rating:

2out of5

Waiting time for luggage (arrival): between 20 and 30

Lost Luggage: No

Damaged luggage: No

"Luggage handling: Two flights' luggages on the same conveyor belts, you do the judgement!"

Incidents

Incident handling rating:

1out of5

Other incidents: Unindicated technical stopovers

Flights Hotels