Etihad Airways EY Flight reviews Etihad Airways London Heathrow (LHR) - Delhi Indira Gandhi Intl (DEL)

 
Only eDreams' clients who have flown with Etihad Airways from London Heathrow (LHR) to Delhi Indira Gandhi Intl (DEL) can publish comments and airline reviews here.

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Overall average rating 3.8

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London - Delhi
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
4 out of 5
4out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling rating: 
4 out of 5
4out of5
Incident handling rating: 
2 out of 5
2out of5
1
1
Customer reviews and ratings
Date:16 March 2011
Abhishek
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Quality of service was pretty good."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: It was comfortable and entertainment, videos etc., was good."
Stopovers
Stopovers: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
2 out of 5
2out of5
Other incidents: Unindicated technical stopovers
"Incidents: Before landing in Delhi we were diverted to Ahmedabad, India, due to foggy conditions. However, at that point they decided to fly the aircraft back to Abu Dhabi (and then the idea was to return to Delhi in a new aircraft) which was pretty stupid as there were passengers who had been traveling non-stop for about 20-25 hours. The handling of this incident was pretty bad."
 
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