Flight reviews Ryanair Malaga
(AGP) - Brussels Brussels S Charleroi (CRL)
Only eDreams' clients who have flown with Ryanair from Malaga
(AGP) to Brussels Brussels S Charleroi (CRL) can publish comments and airline reviews here.
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| Ryanair | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Malaga - Brussels 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Incident handling rating:
1out of5
2
2Customer reviews and ratings
Date:31 January 2011
HunterL
Overall rating
Overall Rating:
"Staff is a big issue, they must learn proper customer service skills. Being a business major, the overal service was not professional. The cabin crew were wonderful, however, the supervisor at the malaga airport was rudely speaking to customers with no manners. I have never seen something like that happen before. She was being very racist and made the passengers at the front of the queque go to the end and said that if they had a problem that she would not let them board the plane. It was disgusting! I am never using Ryanair again!!!!"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: On my way from Brussels to Malaga, i had some trouble checking in online. I thought i had done so but when i arrived at the airport it was not recorded. I therefore did not board the return flight and had to pay for another ticket :( I did this with another airline because i was very unsatisfied with the overal service of Ryanair."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
2out of5
"Aircraft: Was clean and very pleasant."
Incidents
Incident handling rating:
1out of5
Other incidents: Others
Date:11 July 2009
Barbara
Overall rating
Overall Rating:
"My husband is diabetic and there was no food available to buy on board - not even a sandwich"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
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