Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Rome Ciampino (CIA) to Paris Paris Beauvais (BVA) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
4 reviews
2.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Paris
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
2.5out of5
Check in and boarding rating:
2.3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Travel with children rating:
1out of5
Luggage handling rating:
2out of5
4
4
Customer reviews and ratings
Date:10 August 2011
jmassop
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"people with young children should be able to sit together"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: 15 kg per bag is brudal"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travelling with children
Travel with children rating:
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
"Luggage handling: increase baggage weight limit to 20 or 25 kg like every other airline"
Date:05 August 2010
JoeRap
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Surcharges
Luggage check in (?): 0-2
No of bags: 2
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
"CheckIn: Mad rushes and long cues bum me out; they allowed my guitar; which was in a soft case."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
"Aircraft: Decent configuration and condition"
Luggage handling
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: overall ok. the strict requirements made me a little nervous"
Date:26 December 2009
uchan
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"2 hours delay on the go and 1 hour on return. No explanation/information regarding the delays were communicated."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: There was a confusion between the previous flight sharing the same gate."
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: There was no cleaning time after the arrival of the aircraft"
Date:15 July 2009
tkontheroad
Overall rating
Overall Rating:
4out of5
"Good choice if you are familiar with the way the airlines works. Charge for changes in schedule is too much, almost equal to the airfare itself."
Surcharges
Payment by credit card (?): More than 26
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20