Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Rome Ciampino (CIA) to Brussels Brussels S Charleroi (CRL) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
8 reviews
3.4
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Brussels
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating:
3.4out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3.4out of5
Comfort/Space between seats:
2.9out of5
Air stewards service:
3.4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2out of5
8
8
Customer reviews and ratings
Date:06 April 2011
Farnoosh
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
1out of5
Surcharges
Payment by credit card (?): More than 26
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:13 November 2010
Bchan
-
Gender: Female
-
What age are you? over 70
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:29 October 2010
Turco
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:05 August 2010
jfrancois
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Date:05 August 2010
tourguide
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"almost 2 hours waiting in queue and charging me for less than half a kilo of check in suitcase"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: wanted to charge me for having 0,4 kilos too much in my suitcase. Rediculous"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
"Luggage handling: saw them throwing in the suitcases, even the ones that said 'fragile'"
Date:19 May 2010
monteforte
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
VIP lounge rating:
3out of5
"CheckIn: too much time standing up for cheking in and boarding at Rome Ciampino"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:30 April 2010
gaspe
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:29 September 2009
ljubica1986
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
"Flight wasgood, more than I expected from a low cost agency."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: