Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Rome Ciampino (CIA) to Edinburgh Turnhouse (EDI) can publish comments and airline reviews here.
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Ryanair
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Edinburgh
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
1
1
Customer reviews and ratings
Date:08 February 2011
Kiwinurse
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"We got where we were going in one piece, the flight was very cheap, and our luggage wasn't lost. Good value for what we paid. All we needed was to get from A to B and they provided that service."
Surcharges
Payment by credit card (?): 22-26
Choice of seat (?): 0-2
Seat reason: No seat selected
Check In (?): 0-2
Check in reason: Check-in online
Luggage check in (?): More than 26
No of bags: 2
Hand luggage (?): 0-2
Food (?): 2-4
Drink (?): 2-4
Child's pushchair (?): 0-2
Unaccompanied minors (?): 0-2
Pets (?): 0-2
Preferential boarding (?): 0-2
"Surcharges comments: Even with the astronomical charge for paying by credit card, and the cost of checking in luggage, it was still half the price of all the other options, so that softened the blow."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Check in was good. Quick and efficient. Boarding was not, probably the bus to the plane part of that. Very slow process."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: Cramped but adequate for the trip. You get what you pay for and we didn't pay much so that is fine."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes