Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Rome Ciampino (CIA) to London Stansted (STN) can publish comments and airline reviews here.
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Ryanair
2 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - London
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3out of5
Check in and boarding rating:
2.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
3.5out of5
2
2
Customer reviews and ratings
Date:17 April 2011
Marica
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:11 July 2009
Alice
Overall rating
Overall Rating:
2out of5
"Don't talk so much over the loud speaker. passengers are trying to rest, sleep, read or listen to their ipods, they don't want to be constantly interupted by offers such as: duty free products and what's on the menu!"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
"CheckIn: Disorganised, boarding was about an hour late."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: It is very basic but it's ryanair, you don't pay for all the bells and wistles!"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes