"We were 1 hour 15 minutes late in leaving with no communication whatsoever or reason given. Then due to this, whiel we were approaching Dublin Airport it closed and we were re-directed to Cork. If we had left in time, we would have landed in Duibnlin 1 hour before the airport closed. The coach journey was fine considering the weather."
Surcharges
Food (?): 14-18
Drink (?): 0-2
"Surcharges comments: we had to buy food, as the journey took an extra nine hours"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: stop the LOUD annoying ads"
Stopovers
Stopovers:
1out of5
"Stopovers: We were late leaving Paris with NO reason given for delay. So we had to go to Cork"
Incidents
Incident handling rating:
3out of5
Other incidents: Waiting in the aircraft
"Incidents: We were 1 hour 15 minutes late in leaving with no communication whatsoever or reason given. Then due to this, whiel we were approaching Dublin Airport it closed and we were re-directed to Cork."
Date:29 April 2010
Donatella
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: when you fly with a low cost company you expect flight not to be very comfortable, but i believe ryanair sometimes it's really bad: you cannot even lay back your seat!"
Date:13 September 2009
grace
Overall rating
Overall Rating:
3out of5
"seats that LEAN back and assign seats"
Surcharges
Luggage check in (?): More than 26
No of bags: 2
"Surcharges comments: 15 euros per kilo is a load of horse poo. you cost me 95 extra euros. making people take 10kg as hand luggage is just stupid."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes