Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Dublin
(DUB) to Paris Paris Beauvais (BVA) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
3 reviews
2.7
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dublin - Paris
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
2.7out of5
Check in and boarding rating:
3.3out of5
Aircraft rating:
2.7out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3out of5
Incident handling rating:
3out of5
3
3
Customer reviews and ratings
Date:25 December 2010
GaryGary
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"We were 1 hour 15 minutes late in leaving with no communication whatsoever or reason given. Then due to this, whiel we were approaching Dublin Airport it closed and we were re-directed to Cork. If we had left in time, we would have landed in Duibnlin 1 hour before the airport closed. The coach journey was fine considering the weather."
Surcharges
Food (?): 14-18
Drink (?): 0-2
"Surcharges comments: we had to buy food, as the journey took an extra nine hours"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: stop the LOUD annoying ads"
Stopovers
Stopovers:
1out of5
"Stopovers: We were late leaving Paris with NO reason given for delay. So we had to go to Cork"
Incidents
Incident handling rating:
3out of5
Other incidents: Waiting in the aircraft
"Incidents: We were 1 hour 15 minutes late in leaving with no communication whatsoever or reason given. Then due to this, whiel we were approaching Dublin Airport it closed and we were re-directed to Cork."
Date:29 April 2010
Donatella
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: when you fly with a low cost company you expect flight not to be very comfortable, but i believe ryanair sometimes it's really bad: you cannot even lay back your seat!"
Date:13 September 2009
grace
Overall rating
Overall Rating:
3out of5
"seats that LEAN back and assign seats"
Surcharges
Luggage check in (?): More than 26
No of bags: 2
"Surcharges comments: 15 euros per kilo is a load of horse poo. you cost me 95 extra euros. making people take 10kg as hand luggage is just stupid."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes