There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:08 September 2010
lin34
Overall rating
Overall Rating:
2out of5
"seats dont recline, very uncomfortable flight"
Surcharges
Payment by credit card (?): More than 26
Hand luggage (?): More than 26
"Surcharges comments: my carry on luggae was half an ince too big, was forced to check it for ?35"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: long line, took forever. check in staff was rude"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: everything seemed very cheap, get what you pay for"
Date:23 February 2010
mc20
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"flight delayed 2 hours on return flight"
Check in and boarding
Check in and boarding rating:
5out of5
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 August 2009
swear
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"The weight limit for checked baggage is unreasonably low. The only assistance your employees gave was to tell us that this is a low budget airline. Customer service on a whole was lacking."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: If everything that I have is going on the plane, what difference does it make whether I carry it or check it. The checked baggage weight should be inline with other airlines."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: No pockets in the rear of the seats??? I almost injured myself slipping on a laminated menu that ended up on the floor."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20