Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Dublin
(DUB) to London Stansted (STN) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
3 reviews
3.7
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dublin - London
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
3.7out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.7out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3.7out of5
Incident handling rating:
1out of5
3
3
Customer reviews and ratings
Date:04 September 2010
Michi
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
1out of5
"Hi my husband and i traveled from stansted to dublin on the 6th of august flight 225 it was meant to leave at 13.35 but was delayed until 8.45, people that smoked couldnt go out fora cigarette unless they checked in again and went through security, they gave us £3.50 for something to eat after six hours we had to add money to that it was disgraceful, i have a muscle disorder and spent the next four days in bed recoverying we wont be traveling wih Ryanair again. Sincerley Michelle & Pat Mc Cormack."
Surcharges
Payment by credit card (?): More than 26
Choice of seat (?): 0-2
Check In (?): 8-10
Hand luggage (?): 0-2
Food (?): 0-2
Drink (?): 0-2
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: the whole journey was a nightmare, we were to go to a birthday party that night we didnt get home until 12.20am we should have been home at 3pm."
Date:26 July 2010
rachelspiderman
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"its a pity we had to walk such a long way to our departure gate were not as agile as we used to be"
Surcharges
Luggage check in (?): More than 26
Food (?): 8-10
Drink (?): 8-10
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: again due to our mobility not being what it used to be the seating arrangements did not get preferance when boarding and we had a very long wait standing in line to board"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:13 August 2009
Philomena
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20