Flight reviews Ryanair Hahn Hahn Airport (HHN) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with Ryanair from Hahn Hahn Airport (HHN) to Madrid Barajas (MAD) can publish comments and airline reviews here.
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| Ryanair | 2 reviews | 1.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Hahn - Madrid 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
1.5out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
1out of5
Air stewards service:
1.5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
2
2Customer reviews and ratings
Date:26 June 2009
Jeremy
Overall rating
Overall Rating:
"Ryan Air was the worst airline Ive ever seen. They herd you into the smallest of areas and make you wait for over an hour. The plane also left an hour and a half late. The flight says frankfurt but really the airport was two hrs away from frankfurt."
Surcharges
Luggage check in (?): More than 26
No of bags: 1
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: boarded an hour and a half late"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:26 June 2009
Nick
Overall rating
Overall Rating:
"The plane left over an hour late. The seats were very crammed and you could not even get a drink for free after the annoying delay. The staff checking the boarding passes seemed to have no idea what they were doing."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
VIP lounge rating:
1out of5
"CheckIn: The staff checking the boarding passes seemed to have no idea what they were doing. They called us up for boarding and we just stood there for an hour. It was a very unpleasant experience."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Crammed seats, a drink would have been nice to compensate for the terrible customer service."
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