Flight reviews Ryanair Reus
(REU) - London Luton International (LTN)
Only eDreams' clients who have flown with Ryanair from Reus
(REU) to London Luton International (LTN) can publish comments and airline reviews here.
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| Ryanair | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Reus - London 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
1out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travel with children rating:
2out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1Customer reviews and ratings
Date:28 July 2010
Eva777
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The worst travel experience ever."
Surcharges
Drink (?): 2-4
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: In passport control they did not accept the European community identity card of my 16 year old daughter. The assistant of Ryanair threatened us, she was very rude, and she gave us no reason why she did not accept the identity card. When we said that we will call our embassy she answered: dont mind I ll throw your laggage out of the airplane. In the embassy they ll do what I say. And if I dont let you go, they ( she meant the cob that made the passport control and the emabssy) ll not let you go. Moreover, in order to have the right weight and size in our laggage we should open it in front of all the other people. Just for half a kilo! This was humiliating."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travelling with children
Travel with children rating:
2out of5
"Children: Because of the fact that there are no standard seats for per person without being informed about this, it was difficult for me and my daughter to be separated."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
Incidents
Incident handling rating:
1out of5
Other incidents: Refused boarding
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