"There were no problems with the flight and the cabin crew were very friendly"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
4out of5
"Aircraft: again there were no problems with the aircraft"
Date:08 June 2010
pr1nc3sskathryn
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Surcharges
Payment by credit card (?): 18-22
Luggage check in (?): More than 26
No of bags: 1
Food (?): 2-4
Drink (?): 4-6
"Surcharges comments: The additional surcharges make it one of the most expensive economy airlines to travel with, I would definitely explore all the other airlines first before flying with Ryan Air again"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: So slow - checking in online doesn't seem to alleviate any of the pressure or time spent queuing at the airport. What benefit does it serve?"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:11 March 2010
AgedTraveller
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Surcharges
No of bags: 2
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating:
3out of5
"CheckIn: Chaotic, queue of people came from two directions, staff not in control, lucky fights didn't break out."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft: