Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Ryanair from Venice Treviso (TSF) to Brussels Brussels S Charleroi (CRL) can publish comments and airline reviews here.
Compare Ryanair with other airlines
Ryanair
2 reviews
1.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Venice - Brussels
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
1.5out of5
Check in and boarding rating:
2out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
1out of5
2
2
Customer reviews and ratings
Date:22 December 2009
thannikkal
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"It was the worst in flight exp i had..cabin crew were quite discourteous and haughty"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
VIP lounge rating:
1out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
1out of5
Luggage handling
Luggage handling rating:
2out of5
Incidents
Incident handling rating:
1out of5
Other incidents: Unindicated technical stopovers
"Incidents: flight was grounded in frankfurt instead of brussels and from there a bus was arranged, to board the bus we waited for 2.5 hrs in snow"
Date:07 August 2009
Rainer
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
"CheckIn: Long queuing at baggage drop-off check-in (40 min waiting time)"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20