Flight reviews IBERIA Boston Logan International Airport (BOS) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with IBERIA from Boston Logan International Airport (BOS) to Madrid Barajas (MAD) can publish comments and airline reviews here.
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| IBERIA | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Boston - Madrid 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
1out of5
Incident handling rating:
2out of5
1
1Customer reviews and ratings
Date:29 June 2011
sophie34
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
"CheckIn: The check-in was slow and as edreams only gives one location number and I was taking to planes (first Iberia and second AA) I was not able to chose my seats on the second plane."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
1out of5
"Stopovers: The stopover was in London, and due to a delay in the first plane I was not able to get the second plane on time, which meant waiting another 3 hours and lot of paper work to get to Boston"
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: They lost my luggage and are not able to tell me where is it"
Incidents
Incident handling rating:
2out of5
Other incidents: Missed a connecting flight
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