Flights » Airline Reviews » IBERIA IB » Flight reviews London Heathrow (LHR) - Barcelona El Prat (BCN)

IBERIA IB Flight reviews IBERIA London Heathrow (LHR) - Barcelona El Prat (BCN)

 
Only eDreams' clients who have flown with IBERIA from London Heathrow (LHR) to Barcelona El Prat (BCN) can publish comments and airline reviews here.

Compare IBERIA with other airlines

Swiss 3 reviews 5.0  
Lufthansa 5 reviews 3.8  
IBERIA 8 reviews 3.1  
British Airways 6 reviews 3.0  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
London - Barcelona
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating: 
3.1 out of 5
3.1out of5
Value for money rating (experience/price): 
2 out of 5
2out of5
Check in and boarding rating: 
2.8 out of 5
2.8out of5
Aircraft rating: 
3.3 out of 5
3.3out of5
Comfort/Space between seats: 
2.7 out of 5
2.7out of5
Air stewards service: 
3.1 out of 5
3.1out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Travel with children rating: 
1 out of 5
1out of5
Luggage handling rating: 
3.3 out of 5
3.3out of5
Incident handling rating: 
1 out of 5
1out of5
8
8
Customer reviews and ratings
Date:08 September 2011
Clapton
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
Value for money rating (experience/price): 
2 out of 5
2out of5
"Iberia airlines not reliable, delay luggage and late flights both ways making the whole journey stress. We, as a family with two small children had to travel in separate sits not together as it should be. No happy at all. Won't use it again."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: Should be carefull with families travelling together and being siting together. Spanish services very bad and unkind."
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
1 out of 5
1out of5
Travelling with children
Travel with children rating: 
1 out of 5
1out of5
"Children: We sat in very appart sits"
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: Both Flights were delay for connection, we got just about time for next flight, stress journey.
Stop over in Madrid"
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Date:11 August 2011
Jetset
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
"Traveling with Iberia was the worst experience I've ever had with an airline company. They canceled the flights going both there and back and left all the passengers on their own."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: The initial flight from London to Madrid was canceled. I missed the connecting flight and they told me I'd have to figure it out for myself when I got to Madrid, which was whenever they wanted to put me on a plane."
The Aircraft
"Aircraft: N/A. I ended up flying with British Airways to Barcelona"
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: Missed due to a canceled flight"
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Cancellation
"Incidents: Multiple complaints, explained above."
Date:07 July 2010
southfields
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Online check-in
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
5 out of 5
5out of5
Stopovers
Stopovers: 
4 out of 5
4out of5
"Stopovers: It was early moring and i was tired so it took me a while to find the right place to go for transit in Madrid"
Date:24 June 2010
londoner3333333
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Stopovers
Stopovers: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:22 August 2009
Roythejock
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Good flight, on time, clean plane and good crew"
Surcharges
Food (?): 8-10
Drink (?): 6-8
"Surcharges comments: Although we had to pay for our food on the flight it was not so bad. Although on the way back there were no sandwiches available!! Their loss, they are the ones that loose the income, but it was breakfast time and because we thought there was food for sale we bought nothing in the airport. They could have said there was no food!!"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
"Aircraft: Old but good"
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:31 July 2009
ColinB
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: ensure seats are allocated together when travelling with children"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Travelling with children
Travel with children rating: 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:10 July 2009
MarkEdwards
Overall rating
Overall Rating: 
3 out of 5
3out of5
"Price was okay but seat was rubbish."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Need to have online check in."
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
"Aircraft: Very poor seat - cramped at the back."
Date:23 June 2009
Blokker
Overall rating
Overall Rating: 
2 out of 5
2out of5
"If you ever wanted to feel like a sardine in a cheap can..this is the way!"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
1 out of 5
1out of5
Quantity of food: 
2 out of 5
2out of5
"Aircraft: Old rickety plane, or poorly maintained not so old plane, whichever way it wasn't pretty. The rolls for sale were foul and ridiculously expensive. Poor effort. The Joint return BA flight served food?"
 
Departure city [?]
 
Arrival city [?]
 
Advanced search
Departure date [?]
Return date [?]
Departure time [?]
Arrival time [?]
Adults
Children (2-11 years)
Infants (0-2 years)
 
Destination [?]
 
Hotel name
View/Cancel your Booking
Arrival date
 
Departure date
 
No. rooms
Adults/room
Children/room
Minimum star rating
 


© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona