Flight reviews IBERIA London Heathrow (LHR) - Palma Mallorca
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Only eDreams' clients who have flown with IBERIA from London Heathrow (LHR) to Palma Mallorca
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| IBERIA | 1 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Palma Mallorca 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
2out of5
1
1Customer reviews and ratings
Date:02 September 2011
Figgy1
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"Pilot landings excellent; information for transfers on way out helpful. Return transfer info not given, transfer too short, lost luggage (airline knew and could have told customers so we did not waste time waiting for our luggage)"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: Very helpful, transfer information given in London. Less information given in Palma Mallorca"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: Too little leg room even for me (5ft 4in)"
Luggage handling
Luggage handling rating:
2out of5
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: If the airline knows luggage has not been transferred with the passenger, these passengers should be informed and given the lost luggage form BEFORE landing. The lost luggage agent was very calm under difficult circumstances."
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