IBERIA IB Flight reviews IBERIA London Heathrow (LHR) - Sevilla (SVQ)

 
Only eDreams' clients who have flown with IBERIA from London Heathrow (LHR) to Sevilla (SVQ) can publish comments and airline reviews here.

Compare IBERIA with other airlines

IBERIA 5 reviews 4.0  
TAP Air Portugal 1 reviews 2.0  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
London - Sevilla
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating: 
4 out of 5
4out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
Check in and boarding rating: 
3.6 out of 5
3.6out of5
Aircraft rating: 
4.2 out of 5
4.2out of5
Comfort/Space between seats: 
3.6 out of 5
3.6out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4.7 out of 5
4.7out of5
5
5
Customer reviews and ratings
Date:18 October 2011
nannyd
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
3 out of 5
3out of5
"No negative feedback at all. Will use again"
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: They said they had technical problems but the girls were very rude we felt seeing it was early in the morning there should not have been problems"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Stopovers
Stopovers: 
5 out of 5
5out of5
"Stopovers: No problems easy to understand"
Date:06 September 2011
a12345
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: The online check-in print-out was not used so was a waste of time/paper etc"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Lost Luggage: No
Damaged luggage: No
Date:18 August 2011
Edward1
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
4 out of 5
4out of5
"all fine. hour delay was annoying but not too bad"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Date:22 September 2010
KatiaB
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
"The menu was a bit limited, everything seemed to contain ham. The salad napolese was not available. The hostess could have suggested an alternative, bu I had olives and pringles and a bottle of water. Boarding was extremely efficeient and quick though."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: There was some confusion for everyone about what numbers had to board first as the tanoid wasn;t clear."
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
5 out of 5
5out of5
"Aircraft: The tanoid often cut out and it was unclear, both in English and Spanish."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:20 September 2010
leslie
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
1 out of 5
1out of5
"Delayed 4+ hours at Heathrow and given only £5 for refreshments - real cost £22"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
 
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