Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with IBERIA from Lisbon Lisboa (LIS) to Valencia
(VLC) can publish comments and airline reviews here.
Compare IBERIA with other airlines
IBERIA
3 reviews
2.7
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Lisbon - Valencia
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
2.7out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
3out of5
3
3
Customer reviews and ratings
Date:01 August 2010
lizzylouaus
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Great flight, great service, the best flight i have had in a long time!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Easy"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: Small aircraft but smoother and faster!"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:15 June 2010
Bonnimond
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"Flight Lisbon-Madrid delayed, my luggage didn't make it to the plane flying from Madrid to Valencia. I didn't get them on time for the EFTTEX show. Bad for business."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: More leg room!!!"
Stopovers
Stopovers:
1out of5
"Stopovers: Only a few minutes due to to the plane being late!!! It's only later that I found out the staff from tour control was on strike!!!"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: I had to wait 1 day Lisbon to Valencia and 1 day Valencia to Lisbon!!! I've never seen that before!!!"
Date:28 November 2009
elGreco
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"Iberia Airlines has many delays, and is dishonest about flight times!"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: