Flight reviews IBERIA Madrid Barajas (MAD) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with IBERIA from Madrid Barajas (MAD) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
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Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Frankfurt 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
2
2Customer reviews and ratings
Date:04 October 2011
Lourdesmadrid
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
3out of5
"Aircraft: Excellent Pilot, Captain Alcaraz"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:09 October 2009
mikoi422
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"the airplane flyed safely. That is very important for me. the airconditiong was not so good. too cold from madrid to frankfurt and i needed blanket. the sheet near emergency exit cannot be allowed to put the bag under the seat of the front people. i didnt know that and worried about my valuables because the staff put into my bag where is far from my seat."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: at the frankfurt you had short hand, only tow staff, although the counters are three. the net check in customers like me put be disadvantege than non-net check in ones. this was very strange."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
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