IBERIA IB Flight reviews IBERIA Madrid Barajas (MAD) - Istanbul Ataturk (IST)

 
Only eDreams' clients who have flown with IBERIA from Madrid Barajas (MAD) to Istanbul Ataturk (IST) can publish comments and airline reviews here.

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Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Madrid - Istanbul
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
5 out of 5
5out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
5 out of 5
5out of5
1
1
Customer reviews and ratings
Date:25 June 2011
Mariposa
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
"I was really travelling from Bilbao to Istanbul, but if i get a whole ticket, Iberia gives me only 1 hour time to change in Madrid, and many times they leave you out. (My daughter missed a flight to Rio de Janeiro cause they sell her ticket to another person, delaying her 1 day, even when she was in time, and they didn't want to pay her the extra ticket from Rio to Salvador)
So, from Bilbao to Madrid i go by bus.
If they give us more time, may be i could do it by plane, more comfortable.
"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
5 out of 5
5out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
 
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