Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with IBERIA from Madrid Barajas (MAD) to Munich Franz Josef Strauss (MUC) can publish comments and airline reviews here.
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:09 July 2009
Ronnie
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Date:08 July 2009
terry
Overall rating
Overall Rating:
3out of5
"seats are tight and no where to put anything in front of you is irritating. Over 1 hour late taking off from Munich due to baggage handling and late in-coming flight"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: not very helpful with the checking in procedure for all nationalities, boarding pass first then luggage drop off very busy"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
Quality of food:
4out of5
Quantity of food:
2out of5
"Aircraft: seats are tight and no where to put anything in front of you is irritating"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
"Luggage handling: over 1 hour at terminal 4 in Madrid arrived home at 1.30am, needed to take a taxi because the bus service had finished!"